Terms and Conditions

Delegate Booking- Terms and Conditions:

1. INTRODUCTION AND DEFINITIONS
   1. The Maritime Standard Tanker Conference (the “Event”) is organised and managed by Flagship Events LLC, a company registered in Dubai with the registered office at Oasis Centre, Office number 108, Shk. Zayed Road, PO Box 25980, Dubai, UAE.
   2. References to “us” means Flagship Events LLC and references to “we” and “our” shall be construed accordingly. Reference to “you” means the Delegate, and/or the person, firm, company, entity or organization completing a booking form and references to “your” shall be construed accordingly.
   3. “Booking” means a booking for your delegates to attend the event made by you to us by submitting a booking form.
   4. “Booking Form” means an application for your delegates to attend the event made by you to Flagship Events LLC.
   5. “Fee” means the total sum payable by you to us as specified in the booking form.
2. BOOKING
   1. You may request a delegate place at the event either:
      1. online by completing the online booking form and submitting it.
      2. by email by completing a booking form and emailing it Flagship Events LLC.
   2. All booking requests at the event are subject to availability.
   3. By submitting a booking form, you agree to be bound by these Terms and Conditions.
3. PRICES AND PAYMENT
   1. Prices are set out on the booking form and/or the event website. In order to qualify for any ‘early bird’ rates, booking and payment must be received before the deadline date listed.
   2. Once you receive an invoice you are liable for all outstanding payments for your delegate place, whether or not you attend the event.
   3. The Fee shall be payable by you to Flagship Events LLC in full and in cleared funds into our nominated bank account within fifteen (15) days of the date of the invoice. In all cases fees shall in any event be paid at least 30 days before the commencement of the event. For any bookings made within 30 days of the event, payment must be made immediately. You are responsible for paying all bank charges.
   4. If payment is not received in full Flagship Events LLC may refuse the delegate admission to the Event.
   5. VAT will be charged at the rate of 5% as per UAE FTA guidelines
4. CHANGES TO THE EVENT
   1. It may be necessary for reasons beyond our reasonable control to alter the advertised content, timing and/or location of the event or the advertised speakers. We reserve the right to do this at any time.
   2. We shall not be liable to you for travel, accommodation or other costs and expenses incurred by delegates if we are required to cancel or relocate the event as a result of an event outside our reasonable control (including, without limitation, due to acts of God, severe weather, fire, explosion, military or terrorist acts (or threats of any such acts), any industrial action or widespread illness etc.
5. SUBSTITUTIONS & CANCELLATIONS POLICY
   1. Delegates may nominate an alternative person from their organisation to attend up to 7 days prior to the start of the event, at no extra charge.
   2. Should substitution not be possible, cancellation charges apply as follows:
      1. 4 weeks or more prior to start of event: 25% of the delegate fee.
      2. Less than 4 weeks prior to start of event: 100% of the delegate fee.
   3. All substitutions and cancellations must be received in writing. No-shows will be charged the full rate.
6. ADMISSION POLICY & REGULATION
   1. Dubai Department of Tourism and Commerce Marketing (DTCM) must supply all tickets to events in Dubai. To secure your pass to our event you must allow us to provide your name, email, mobile number, country of residence, nationality and age group to DTCM on your behalf. The government body states it will not disclose the data to any third parties unless required to do so by law.